online giving F.A.Q.
Is it safe to give online?
Yes. In many ways giving online is safer than writing a check because an electronic gift cannot be lost or stolen. 'Church Community Builder' continually manages the security of the system, see our security policies.
What Types of bank accounts can I give from?
You can give online from your checking account, MasterCard, Visa, or Discover.
Can I use a debit card?
You can use a debit card from Visa or MasterCard.
Are there any fees involved with giving online?
You will not pay any fees with an online gift. Faith Evangelical Church will pay a small processing fee for each gift, but overall, online gifts are a cost effective way for Faith Evangelical Church to process donations.
Can I make a one-time contribution?
Yes. The system allows you the option of making a one-time contribution or setting up a recurring contribution. You can designate an immediate withdrawal or you can schedule the contributions to be withdrawn on the date(s) specified by you.
If I want to set up a recurring gift, what are my scheduling options?
You may give weekly, twice a month, every two weeks or once a month.
Can I change my personal information, the amount or frequency of my gift once I set it up?
Yes. You can change your contribution at any time before the date of your next contribution. Simply log in using your email and password and select ‘stop my repeating gifts’ on the ‘give’ tab. To make a change to your repeating gift, you must first stop your repeating gift and then create another repeating gift with your new information.
How do I get a giving statement for tax purposes?
You may view and print your complete contribution history, given online or otherwise, by signing in to your account. For more information, see our policies.
When will contributions be taken from my account?
Contributions will be taken from your specified account within 48 business hours of the date you requested. If the date of your contribution falls on a weekend or a holiday, the transaction will be initiated on the next banking day.
How will I know that I set up my gift correctly?
Immediately after submitting your contribution, you will receive an email verifying your contribution. You can also sign in to your account at any time to view your giving. For security purposes, before you can see any past contributions, we must manually connect new online accounts with your previous information. After that, you can view your history at any time.
Does it matter which Internet browser I use?
No. Any browser will work.
If you have additional questions about online giving that have not been addressed.
Please contact us via e-mail or call 406.656.8747 and we will be happy to help you!